Privacy Policy

PureComfort Healthcare

Effective Date: January 1, 2026

PureComfort Healthcare (“PureComfort,” “we,” “our,” or “us”) is committed to protecting the privacy and personal information of individuals who visit our website, contact us, or request non-medical home care services. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and communications.

This policy applies solely to non-medical home care services and does not involve the provision of medical or clinical care.

1. Information We Collect

We may collect personal information in the following ways:

a. Information You Provide Voluntarily

When you complete a contact form, request information, apply for employment, or communicate with us, you may provide:

Full name
Phone number
Email address
City or ZIP code
Information about care needs (non-medical)
Preferred contact method
Any other information you voluntarily submit

b. Care Inquiry Information

If you request care services, you may share general, non-medical information related to daily living support needs, such as:

Type of assistance requested
Scheduling preferences
General safety or supervision needs

Note: We do not request or collect medical records, diagnoses, or clinical health information through our website.

c. Employment Application Information

If you apply for a position, we may collect:

Contact information
Work history
Certifications (CPR, HHA, STNA, etc.)
Availability

Sensitive information such as Social Security numbers or background check data is never collected through the website and is handled securely during onboarding if applicable.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Pages visited
Time and date of visits

This information is used for website performance, security, and analytics purposes only.

3. How We Use Your Information

PureComfort Healthcare uses collected information to:

Respond to inquiries and requests for services
Communicate with individuals who contact us
Provide information about non-medical home care services
Schedule consultations or follow-ups
Improve our website and services
Comply with legal and regulatory requirements

We do not sell, rent, or trade personal information.

4. Non-Medical Services Disclaimer

PureComfort Healthcare provides non-medical home care services only, including personal care assistance, companionship, supervision, and support with activities of daily living.

We do not provide medical treatment, nursing services, medication administration, or clinical care through our website or online communications.

5. Disclosure of Information

We may share information only in the following limited circumstances:

With authorized staff members for service coordination
With trusted service providers who assist in operating our website or communications (e.g., email services), under confidentiality obligations
When required by law, regulation, or legal process
To protect the rights, safety, or property of PureComfort Healthcare or others

All disclosures are limited to what is necessary and appropriate.

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information, including:

Secure website hosting
Limited access to personal data
Password-protected systems
Secure communication practices

While no system is 100% secure, we make every effort to protect information from unauthorized access, misuse, or disclosure.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

Improve user experience
Analyze website traffic
Enhance site functionality

You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

8. Third-Party Links

Our website may contain links to third-party websites. PureComfort Healthcare is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any third-party websites they visit.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Your Rights and Choices

You may request to:

Access the personal information we have about you
Update or correct your information
Request deletion of your information, subject to legal obligations

Requests may be submitted using the contact information below.

11. Updates to This Privacy Policy

PureComfort Healthcare may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

PureComfort Healthcare
Phone: 440-404-8029
Email: info@purecomforthealth.com